It's important to properly log out of NewCrop after each session. Not only does it help protect HIPPA data, but it will also help prevent future login errors.
- Click on Your Name in the upper right hand corner of the screen.
- Click Exit eRx from the dropdown list.
IMPORTANT: If you close the tab or window without first clicking Exit eRx, you will see a Status Code: 400, Bad Request error message the next time you try to log in.
If you see this error, you will need to re-enter your password and username. You can return to the login screen by clicking the back arrow on your browser tab, or by closing and reopening the window. - After you have logged out, the blank login screen displays.
