If provider sees the following error during registration, the provider will need to allow cookies on their browser.
Error:
Correction: Allow cookies on the browser as outlined below.
Internet Explorer
- Click Start > Control Panel. (Note: with Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
- Double-click the Internet Options icon.
- Click the Privacy tab.
- Click the Advanced button.
- Select the option 'Override automatic cookie handling' under the Cookies section in the Advanced Privacy Settings window.
- Select the 'Accept' or 'Prompt' option under 'First-party Cookies.'
- Select the 'Accept' or 'Prompt' option under 'Third-party Cookies.' (Note: if you select the 'Prompt' option, you'll be prompted to click OK every time a website attempts to send you a cookie.)
- In the Internet Options window, click OK to exit.
Google Chrome
- At the top right, click the More button, then Settings.
- At the bottom, click Advanced.
- Under "Privacy and security," click Content settings.
- Click Cookies.
- Turn off Block third-party cookies.
Apple Safari
- Go to Safari › Preferences.
- Click Privacy.
- For Cookies and website data, select Always allow.
Mozilla Firefox
- At the top right, click the Menu button, then Options.
- Click Privacy & Security.
- Under History, set the drop-down menu next to Firefox will to Remember History.
Microsoft Edge
- At the top right, click the Menu button, then Settings.
- Click View Advanced Settings.
- Set Cookies to Don't block cookies.
If the error persists, please contact NewCrop Technical Support at technicalsupport@newcroprx.com