If you forget your EPCS PIN or need to change it for any reason, please follow the steps below.
On the transmit page, if you enter your EPCS PIN incorrectly you will see the screen below. Click on the link Reset PIN:
On the next screen, create a new 4-digit PIN, confirm it then click validate PIN.
Next you will need to enter the OTP from your Authy App or hardware token and click Authenticate:
When completed you will see that your new PIN has been saved. You can click on the link, Return to Compose to take you back to the compose page and transmit the controlled Rx using your new EPCS PIN.
If you would like to reset your PIN without being on the transmit page, you can click on the Admin Tab, then click on the link below and follow the same steps as documented previously.